Front Desk Hub
The Front Desk Hub is the main receptionist workspace for [Solo Doctor & Small Clinic](/solo-doctor-small-clinic) and outpatient clinics. It shows appointment...
June 2026 · 4 min
Manual area
Dashboards
Coverage
5 sections, 1 workflow diagram
Operator notes
2 implementation notes
Overview
The Front Desk Hub is the main receptionist workspace for Solo Doctor & Small Clinic and outpatient clinics. It shows appointment and queue status, then provides direct actions for patient registration, check-in, and appointment creation.
Route: /app/dashboards/front-desk-hub.
KPI Cards
The hub currently shows four front-desk KPIs:
- Today's appointments -- number of appointments in the current schedule view.
- Walk-in count -- unscheduled visitors added to the OPD flow.
- Queue length -- patients waiting or in active handoff.
- Quick registration -- whether the registration shortcut is available.
KPI values can be synthetic or placeholder data in training/demo contexts. Use the linked workflow pages for operational action.
Quick Actions
Reception uses these shortcuts:
- Register Patient ->
/app/patients/register - Check In ->
/app/clinical/opd/front-desk - Create Appointment ->
/app/appointments
These actions connect directly to Patient Registration, Appointments, and OPD Visits.
Worklists
The front-desk worklists focus on:
- Today's appointments ->
/app/appointments - Queue length ->
/app/clinical/opd/queue
Reception should use the worklist as an operating checklist: identify who is expected, register or find the patient, check the patient in, and hand off to the doctor queue.
Small-clinic handoff
In a one-doctor clinic, the receptionist may complete registration and check-in, then tell the doctor to open Doctor Hub. In a solo practice without a receptionist, the doctor can use the same Register Patient and Check In routes before opening the OPD queue.
Visual workflow
Reception can register, book, check in, and route patients without leaving the workflow.
Find by phone, Patient ID, name, or identity number.
Create a full or quick registration record.
Choose doctor, date, visit type, and available time.
Token and queue position are generated.
Patient moves to OPD, vitals, or doctor queue.
Notes
Tip
Train reception to search for an existing patient before registering a new one. This avoids duplicate patient records.
Clinic tip
Small clinics can use the appointment list as the primary flow even if a formal queue display is not used.
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