Triage & Registration

Triage is the first clinical contact in the emergency department. The triage nurse rapidly assesses the patient, assigns a priority level, and routes them to...

February 2026 · 6 min

Manual area

Emergency

Coverage

3 sections

Operator notes

1 implementation note

Overview

Triage is the first clinical contact in the emergency department. The triage nurse rapidly assesses the patient, assigns a priority level, and routes them to the appropriate bay.

Triage Workflow

Patient arrives at ED reception
Triage nurse opens Emergency > New Triage
Record:
- Name, age, gender (quick-register if unregistered)
- Chief complaint and mechanism of injury
- Vital signs (BP, pulse, SpO2, temperature, GCS)
- Triage category using the 5-level system:
  - Red (Immediate) -- life-threatening, see within 0 minutes
  - Orange (Very Urgent) -- see within 10 minutes
  - Yellow (Urgent) -- see within 60 minutes
  - Green (Standard) -- see within 120 minutes
  - Blue (Non-urgent) -- see within 240 minutes
Assign to available bay/bed
Alert the ED doctor automatically

The system timestamps every action for medico-legal documentation.

Unidentified Patients

For unconscious or unidentified patients:

Use the 'Unknown' registration mode
The system assigns a temporary ID (e.g., UNKNOWN-ED-001)
Capture photos for identification
Update details when identity is established
MLC (Medico-Legal Case) flag can be set if applicable

Notes

Warning

Red triage patients trigger an audible alert on the ED Bed Board and send push notifications to the on-call ED doctor. Ensure notification settings are configured.

Emergency Department

The Emergency module digitizes the entire ED workflow -- from patient arrival and triage through stabilization, disposition, and discharge or admission. It is...

ED Bed Board

The ED Bed Board is a real-time visual display of every bay and bed in your emergency department. It shows patient assignments, triage categories...