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Operations

Housekeeping Management

The Housekeeping module manages room cleaning schedules, task assignment, linen change tracking, and infection-control cleaning protocols. Bed turnaround time...

2026-02-01 · 4 min

Manual area

Operations

Coverage

5 sections

Operator notes

2 implementation notes

Overview

The Housekeeping module manages room cleaning schedules, task assignment, linen change tracking, and infection-control cleaning protocols. Bed turnaround time is tracked from patient discharge to room-ready status for IPD efficiency.

Task Management

Create and assign cleaning tasks:

  1. Automatic triggers: When a patient is discharged, a cleaning task is auto-created for that room/bed.
  2. Manual tasks: Supervisors can create ad-hoc tasks for common areas, OTs, or spill cleanups.
  3. Each task has: Location, priority (Routine, Urgent, Terminal Clean), assigned staff, and expected completion time.
  4. Staff receive tasks on their mobile device and mark them In Progress > Completed with timestamp.
  5. Supervisors see a real-time dashboard of pending, in-progress, and completed tasks.

Cleaning Protocols

Define standard cleaning protocols:

  • Routine Clean: Daily room cleaning checklist (surface wipe, floor mop, bathroom, linen check).
  • Discharge Clean: Post-patient deep cleaning with disinfection.
  • Terminal Clean: Full decontamination for isolation rooms or infection cases.
  • OT Cleaning: Between-case and end-of-day protocols.

Each protocol has a checklist that housekeeping staff must complete. Missed items are flagged.

Bed Turnaround Tracking

Track the time from patient discharge to bed availability:

  1. Discharge triggers a cleaning request with a timestamp.
  2. Housekeeping accepts and starts cleaning (timestamp).
  3. Cleaning completed (timestamp) -- bed status changes to Ready.
  4. The system calculates turnaround time and reports average by ward, shift, and day.
  5. Target turnaround times can be configured with alerts for delays.

Reporting

Housekeeping reports include:

  • Task completion rates by staff, shift, and location.
  • Average bed turnaround time trends.
  • Protocol compliance: Percentage of tasks completed with full checklist.
  • Linen consumption by ward and period.
  • Staff productivity: Tasks completed per shift.

Reports help optimise staffing levels and identify areas needing attention.

Notes

Tip

Set target bed turnaround times per ward type (General: 60 min, ICU: 90 min, Isolation: 120 min) to benchmark and improve efficiency.

Clinic tip

Small clinics can use a simplified task list without the full protocol system -- just create tasks and mark them done.

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