Vendor Self-Service Portal

The Vendor Portal provides vendors with self-service access to manage their relationship with the hospital. It reduces procurement team workload by enabling...

2026-02-17 · 2 min

Manual area

Procurement

Coverage

3 sections

Operator notes

1 implementation note

Overview

The Vendor Portal provides vendors with self-service access to manage their relationship with the hospital. It reduces procurement team workload by enabling vendors to directly view POs, submit quotations, upload documents, and track payment status.

Vendor Registration

New vendor onboarding through the portal:

Vendor visits the registration portal and submits an application.
Enters company details: name, address, GSTIN, PAN, drug license, FSSAI.
Uploads supporting documents: GST certificate, drug license copy, cancelled cheque.
Application is reviewed by the procurement team.
On approval, the vendor receives login credentials for the portal.

Portal Features

Vendor self-service capabilities:

View and acknowledge purchase orders.
Submit quotations in response to RFQs.
Upload invoice and delivery documents.
Track payment status and download payment advice.
Update company profile and bank details.
Renew expiring documents (drug license, GST certificate).
View performance scorecard and ratings.

Notes

Tip

Encourage all regular vendors to register on the portal. It reduces email/phone queries by 60% and speeds up the procurement cycle.

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Vendor Portal

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