Special Materials

Special Materials are non-standard items that are procured on a case-by-case basis rather than from regular stock. Examples include surgical implants...

2026-02-17 · 2 min

Manual area

Procurement

Coverage

3 sections

Operator notes

1 implementation note

Overview

Special Materials are non-standard items that are procured on a case-by-case basis rather than from regular stock. Examples include surgical implants, prosthetics, custom instruments, specialty reagents, and patient-specific devices.

Special Material Requests

Create a special material request:

Navigate to Procurement > Special Materials > New Request.
Enter the item description, specifications, and required-by date.
Link to the patient case or surgery (if patient-specific).
Specify the vendor (if known) or request vendor identification.
Enter estimated cost and quantity.
Submit for approval. Special materials typically require enhanced approval due to higher costs.

Tracking & Billing

Track special materials end-to-end:

Status workflow: Requested > Approved > Ordered > Received > Consumed/Returned.
Receipt with batch/serial number and expiry tracking.
Auto-billing: consumed special materials are added to the patient's bill.
Unused materials: return to vendor workflow with credit note tracking.
Cost analysis: compare special material costs against standard alternatives.

Notes

Tip

Negotiate consignment arrangements with implant vendors. This reduces upfront inventory cost -- you only pay for what you consume.

Procurement & Inventory

The Procurement module manages the complete purchase-to-pay lifecycle for your facility -- from requisitions and purchase orders to goods receipt, vendor...

Item Master

The Item Master is the centralized catalog of all items that can be procured, stored, and consumed in the hospital. Every item in the system -- medicines...

Workflow Configuration

Procurement Workflow Configuration defines the approval rules and chains for all procurement processes -- purchase requisitions, purchase orders, goods...

Billing

The Billing module supports billing review, charge capture, and financial workflows. For [Solo Doctor & Small Clinic](/solo-doctor-small-clinic), the safe...