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Manager Portal

The Manager Portal is a mobile-optimised dashboard designed for hospital directors, owners, and senior managers. It provides key performance metrics, approval...

2026-02-01 · 3 min

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Operator notes

1 implementation note

Overview

The Manager Portal is a mobile-optimised dashboard designed for hospital directors, owners, and senior managers. It provides key performance metrics, approval workflows, and exception alerts -- everything a decision-maker needs without navigating the full system.

Mobile Dashboard

Access essential metrics on your phone:

  • Today's snapshot: OPD count, IPD census, collections, emergencies.
  • Revenue: Daily, weekly, monthly trends with year-over-year comparison.
  • Occupancy: Current bed occupancy percentage with ward breakdown.
  • Staffing: Current on-duty count, attendance anomalies, leave requests pending.
  • Alerts: High-priority items needing your attention (approval requests, critical issues, threshold breaches).

Approvals

Approve requests on the go:

  • Purchase orders above threshold.
  • Leave requests from direct reports.
  • Expense claims and reimbursements.
  • Credit limit overrides.
  • Patient refund requests.
  • One-tap approve/reject with optional comments.
  • Delegation: Set an alternate approver when you're unavailable.

Exception Alerts

Receive proactive notifications for:

  • Revenue below daily target.
  • OPD volume drop compared to trend.
  • High-value patient complaints.
  • Unusual billing voids or refunds.
  • Stock-out of critical items.
  • Staff no-shows.

Alert thresholds are configurable per your management priorities.

Notes

Tip

Configure daily morning and evening summary notifications. A quick glance at two daily summaries keeps you informed without constant app checking.

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